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Knox MICC earns award for excellence

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By DANIEL ELKINS
Mission and Installation Contracting Command Public Affairs Office
Contracting members at Fort Knox earned the Army Contracting Command Outstanding Mission Support Business Operations award Jan. 28 during a ceremony at Fort Bliss, Texas.
The MICC-Fort Knox Human Resource Solutions Division was among the 29 individual and four team awards presented by ACC for excellence in acquisi-tion, contracting and small business between Oct. 1, 2011, and Sept. 30, 2012.
The MICC team was responsible for managing four Human Resource Solutions Program indefinite delivery, indefinite quantity contract suites valued at more than $4 billion that provided streamlined acquisition of human resources services for Soldiers and their Families as well as supported activities across the Department of Defense Management and administration of the contracts in support of the HR Solutions Program migrated to MICC-Fort Knox from the National Capital Region Contracting Center in January 2011.
“I’m very excited (about the award) considering we were a new division less than a year old,” said Stephanie Bowman, who served as the division chief during the award period.
Bowman said the migration of the workload necessitated standing up MICC-Fort Knox HR Solutions Division; that pre-sented additional challenges of limited resources and the hiring process to fully staff the division.
“I had about half of my staff when we started,” she said. “After six or seven months, I was able to hire and fully staff the division.”
Movement of the Program Executive Office-Enterprise Information Systems HR Solutions Program from Fort Belvoir, Va., to Fort Knox spelled additional workload for the MICC division. MICC personnel supported the newly-relocated program office by assisting with preparing acquisition packages and performing duties beyond their responsibilities to meet customer requirements.
“We worked with requiring activities in defining requirements and then solicited and awarded task orders in support of the various customer missions,” Bowman said. “We took the lead during that time period since the division was fully staffed while the HR Solutions Office was working toward full staffing.”
Fortunately not lost in the swell of work was an apparent solution for cost savings. During the award period, the MICC HR Solutions Division achieved an average 33-percent cost savings on 15 task orders awarded in support of the HR Solutions Program that led to more than $53 million in savings. Bowman attributes the savings to efforts by division members to work directly with the customers in defining requirements and workload to enable award of procurements as fixed price, performance-based task orders.
Debbie Ault, the director of MICC-Fort Knox, added that working closely with the co-located PEO-EIS HR Solutions Program helped ensure customer needs were optimally met.
“Army-wide services supported by this suite of contracts include SHARP (Sexual Harassment/Assault Response and Prevention), victim advocacy and the Army Career Alumni Program,” Ault said. “This award recognizes our successful support of the program. We are honored to have been recognized.”