By ELLEN WILLIAMS
U.S. Postal Service Board of Governors
Today, we have more ways to communicate with one another than ever before with U.S. mail, landlines, cell phones, voice mail, e-mail and texting, just to name a few.
And while mail continues to play a vital role in the personal and commercial lives of Americans, there is no doubt that since the advent of e-mail and e-commerce, use of the mail has declined dramatically. And in the coming years the pace of that decline will only accelerate.